Terms of Service

Last updated: October 27, 2026

These terms govern your use of Social Studio, operated by White Oak Media. By connecting an account or publishing content through the tool, you agree to them.

Your accounts and content

You are responsible for the content you publish and for having the rights to publish it. You confirm you are authorized to manage the social media accounts you connect. You retain ownership of your content.

Acceptable use

You agree to follow the terms and community guidelines of each platform you publish to (Meta, Google/YouTube, TikTok). We may suspend access for misuse, spam, or violations of those platforms’ policies.

YouTube

Social Studio’s YouTube features use YouTube API Services. By using them you agree to be bound by the YouTube Terms of Service. Our Privacy Policy explains what YouTube data we collect and how we use it.

Data you download. Downloads from Social Studio, such as the “Download CSV” on the Results page, can include data from YouTube, such as view, like and comment counts. If you download a file that includes YouTube data, you agree to follow YouTube’s limits on that data: do not keep YouTube statistics for more than 30 days without refreshing them (download a new file, or delete the old one), and delete the YouTube data in any file you have downloaded when you disconnect that YouTube channel from Social Studio, or when the channel’s owner or YouTube asks you to.

Availability

We work to keep publishing reliable, but platform APIs can change or fail. We are not liable for failed or delayed publishing caused by third-party platforms.

Contact

Questions? Email hello@whiteoakmedia.io.